About: dylan bartlett
Posts by dylan bartlett:
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March 12, 2013 Retrospective
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March 4, 2013 The dreaded interruption – give me some mental elbow room.
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July 28, 2011 Who is going to use your product? – Using persona’s to stay user focused.
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July 28, 2011 Treatments
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July 28, 2011 Why are Mood boards useful?
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July 28, 2011 Why use Wire frames?
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July 28, 2011 Defining tasks using ‘Stories’ and ‘Scenarios’
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Recent tweets
- @c2c_Rail ideas for how the CX could have been improved in this situation: 1. Have staff explain what was happening… twitter.com/i/web/status/1… 2 weeks ago
- @c2c_Rail missed two trains from Southend East so far due to ticket office being closed. There are people behind th… twitter.com/i/web/status/1… 2 weeks ago
- “People who are not made responsible tend to avoid responsibilities and therefore never become responsible. Skilled… twitter.com/i/web/status/1… 3 weeks ago
- "When you work with multiple teams the first thing you do every morning is decide who you are going to make mad tha… twitter.com/i/web/status/1… 3 weeks ago
- Looking forward to starting in the new @CR_UK office in Stratford today. Great opportunity for a new start, turning… twitter.com/i/web/status/1… 3 weeks ago
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